I had to share my experience with the Snailax massage chair because it exceeded all my expectations. I previously owned the older version and was thoroughly impressed with the upgrades in the newer model, particularly its ability to provide a comprehensive massage for both the back and neck. One standout feature for me was the option to target specific areas for focused relief. Dealing with frequent back problems, the adjustable back massage and heat function proved to be a game-changer, allowing me to address my specific areas of discomfort with ease. The control panel is very easy to maneuver and has a user-friendly layout. It offers the flexibility to select the upper back, lower back separately, and neck massages or opt for the full-back option, which combines the upper and lower back for a complete massage experience. Also, having heating capabilities is a great feature. The material is very durable, so I can enjoy it for a long time. The installation process was a breeze, and I was able to start enjoying the benefits of the massage chair in no time. It is not just me who is impressed – my family members are equally impressed with this fantastic addition to our home. My 6-foot-tall son, who spends long hours gaming, particularly appreciates the neck massage function, finding it incredibly soothing after extended gaming sessions. In fact, he's so taken with it that he's planning to get one for his room! Even my husband uses the chair regularly and is a big fan. In conclusion, I can confidently say that this massage chair has been a remarkable addition to our household, and I can't find a single fault with it.